She Anna Bella Product Promise

In accordance with the Consumer Protection Act, our Sales Invoice for any She Anna Bella purchase reads:

You may cancel this contract from the day you enter into the contract until 10 days after you receive a copy of the contract. You do not need a reason to cancel.  She Anna Bella also warrants our products from manufacturer defects for up to 60 days from purchase date for product exchange or credit. Warranty includes faulty zippers, hardware, stitching and jewellery findings. Warranty DOES NOT include normal wear and tear from daily use, product abuse, or over stuffing. Returns must be made to your Fashionista within the allotted time period, and must accompany receipt as proof of purchase. The She Anna Bella Product Promise also applies to online purchases as well, with proper documentation filled out and shipped back to She Anna Bella. Contact our She Anna Bella Headquarters for more details regarding online returns by completing the contact form on our Contact Us page.

Buyers Right to Cancel

You may cancel this contract from the day you enter into the contract until 10 days after you receive a copy of the contract. You do not need a reason to cancel. For Ontario, the buyer has the right set out in section 23.3 of The Consumer Protection Act to cancel the contract in accordance with Section 23.4 of The Consumer Protection Act. For other provinces, please refer to direct selling legislation or consumer protection act as applicable. If you do not receive the goods or services within 30 days of the date stated in the contract, you may cancel the contract within one year. You lose that right if you accept delivery after the 30 days. There are other grounds for an extension of the cancellation period to one year, for example if the itinerant merchant does not hold a permit or has not provided the required security at the time the contract is made, if the goods are never delivered or the services never performed, or if the contract is incorrectly made or worded. For more information, you may seek legal advice your local Consumer Protection Agency.

If you cancel the contract, the itinerant merchant must refund all amounts you have paid, and return to you the goods received in payment, as a trade-in or on account; if the merchant is unable to return the goods, you are entitled to receive an amount of money corresponding to the value indicated in the contract or the cash value of the goods, within 15 days of cancellation. You also have 15 days to return to the merchant any goods you received from the merchant.

To cancel, you must return the items received from the merchant to the merchant or the merchant’s representative. The form or written notice must be sent to the merchant or the merchant’s representative at the address indicated on the form, or at any other address indicated in the contract. You must give notice of cancellation by personal delivery or by any other method that will allow you to prove that you gave notice, including registered mail, E-mail, fax and courier.